Winz.io Customer Service Review

Winz.io is an online casino that caters to cryptocurrency enthusiasts and those who want to become one. It offers a wide range of different gaming options and offers bitcoin, a number of other altcoins, as well as classic deposit and withdrawal methods.

About Winz.io

Winz.io was founded in 2019 and held an online casino operating license, issued in Curaçao, which is located near the coast of Venezuela. Although the casino is relatively young, it can convince in many ways and thus become a major player in the cryptocurrency casino market. To achieve this goal, Winz.io is currently focusing on comprehensive promotions, low game requirements, a very simple and clear user interface, and attractive game bonuses that benefit users.

It is also very important for an online casino to provide fair and transparent gaming. The seal of approval which guarantees this to Winz.io is the use of Softswiss technology. Many gambling sites around the world use this. However, this casino sets itself apart from its competitors by offering a high level of transparency, very attractive promotions and the perfect winz.io customer service.

The website works with all popular web browsers, whether desktop or mobile and does not require the download of any software. Besides this added benefit, the site also offers support for multiple languages (English, Russian, and Indian English) and currencies (EUR, USD, AUD, CAD, NZD, JPY, CNY, and RUB).

Reliability

Direx N.X. is a major casino operator with a series of casino brands under its responsibility. They are well established and a trusted name in the industry. The casino is licensed under the laws of Curacao and offers games from reputable software providers. All games have been thoroughly tested by independent authorities to ensure fair play.

Customer Support and Player Benefits

Players requiring assistance can count on 24-hour customer support, accessible through Winz Casino's live chat. An email address and a full set of FAQs are also provided.

Winz.io offers Bitcoin players a live chat that can be used for any questions or issues that arise. It is available in three different languages: It is available in English, German and Russian, 24 hours a day, seven days a week. It is also very commendable that Winz provides its players with a detailed FAQ.

Regarding security, the online casino does not collect personal information from players without their knowledge. For some deposit and withdrawal methods, certain personal information must be provided to the payment service provider. The account can only be accessed with the player's unique username and password. In addition, two-factor authentication (2FA) can be implemented to ensure a very high level of protection of the player's account.

Having a huge selection of games at your disposal is certainly a great asset, but what can you expect as a regular Winz Casino customer?

If you want, you can participate in their tournaments and compete for prizes, Prove your worthwhile having fun playing the games you love. The casino also offers the "Winz Club," which is their version of a VIP program. That's pretty standard stuff, but a decent added bonus if you're planning on becoming a regular there.

Excluded Countries

Due to legal restrictions, players in the following areas are not allowed to use Winz.io and are not allowed to play real money games:

The United States of America,
UK,
Spain,
France and its overseas territories (Guadeloupe, Martinique, Guyana, Réunion, Mayotte, Saint Martin, French Polynesia, Wallis and Futuna, New Caledonia),
Netherlands,
Israel,
Lithuania,
Netherlands Antilles,
Curacao and
Estonia.

Conclusion

Winz.io is a convincing online casino in every way, not least thanks to the deposit options via cryptocurrency, which makes transactions quick and easy. With over 5,000 slots, there is a theme for every Bitcoin player. Otherwise, Winz.io casino is easy to use, even for newcomers. The promotions on slots and live games are also very attractive.